My old borehole stopped working earlier this year just as our busy season was about to start. With no other means of water and a fully booked campsite, I Spoke to Helen and Mark who then pulled out all the stops to get a rig out to me within 2 days of my call, working over the weekend to drill new a new borehole, up and running asap. Excellent customer service and high-quality workmanship from all involved.